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Terms & Conditions

Aerotiq is published and maintained by the website, a company that is incorporated and operates in accordance with the laws of the Republic of India. By accessing, browsing, or using this Site, you accept, without limitation or qualification, the terms and conditions outlined below. If you access any sub-site (whether belonging to an 'associate' of the website or otherwise) through this site, that sub-site may have its own specific terms and conditions of use. Sub-sites may include additional terms and conditions of use as specified within those sub-sites. These Terms and Conditions of Use, along with any additional terms posted on this Site, collectively form the complete agreement between the website and you regarding your use of this Site.

Site and Its Contents

This Site is intended solely for your personal use. You are prohibited from distributing, exchanging, modifying, selling, or transmitting any material you copy from this Site, including but not limited to text, images, audio, and video, for any business, commercial, or public purpose. Provided that you adhere to the terms outlined in these Terms and Conditions of Use, the website grants you a non-exclusive, non-transferable, limited right to access, view, and utilize this Site. You agree not to disrupt or attempt to disrupt the operation of this Site in any manner. Access to specific areas of the Site may be restricted to registered members only. To register as a member, you may need to respond to certain questions. Responses to these questions may be mandatory and/or optional. You affirm and guarantee that all information you provide to us, regarding yourself and others, is truthful and accurate.

Ownership

All materials available on this Site, which include but are not limited to audio, images, software, text, icons, and similar items (referred to as the "Content"), are safeguarded by copyright in accordance with international conventions and copyright legislation. You are prohibited from utilizing the Content, except as explicitly outlined herein. You agree to adhere to all directives on this Site that restrict the manner in which you may use the Content. This Site features various proprietary logos, service marks, and trademarks, whether owned or utilized by the website or otherwise. By showcasing them on this Site, the website does not confer upon you any license to employ those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may infringe upon copyright laws, trademark laws, privacy and publicity laws, as well as civil and criminal statutes. You are permitted to download such copy or copies of the Content solely for your personal use at home, unless the specific subsite you are accessing indicates otherwise. Should you download any Content from this Site, you must not remove any copyright or trademark notices or any other accompanying notices.

Others' Rights

If this Site includes bulletin boards, chat rooms, mailing lists, or other communication facilities, you agree to utilize them solely for sending and receiving appropriate messages and materials related to these functions. For instance, and not as a limitation, you agree that while using the Site or any available facility, you shall refrain from engaging in any of the following actions: Defaming, abusing, harassing, stalking, threatening, or otherwise infringing upon the legal rights (such as privacy and publicity rights) of others. Publishing, posting, distributing, or disseminating any defamatory, infringing, obscene, indecent, or unlawful material or information. Uploading or attaching files that contain software or other materials protected by intellectual property laws (or by privacy and publicity rights) unless you own or control the rights to such materials or have obtained all necessary consents as required by law. Uploading or attaching files that contain viruses, corrupted files, or any similar software or programs that may harm another's computer operation. Deleting any author attributions, legal notices, or proprietary designations or labels in any uploaded file. Falsifying the origin or source of software or other materials contained in an uploaded file. Advertising or offering to sell any goods or services, conducting or forwarding surveys, contests, or chain letters, or downloading any file posted by another user of a Forum that you know, or reasonably should know, cannot be legally distributed in that manner.

User’s Material

You are not allowed to post or transmit any material that is defamatory, libelous, obscene, pornographic, profane, threatening, or illegal, nor any material that could be seen as encouraging behavior that would be classified as a criminal act or lead to civil liability, or otherwise breach any law. The website does not accept any liability or responsibility for the content of any communications that include defamatory, erroneous, inaccurate, libelous, obscene, or profane material. The website reserves the right to modify, edit, or remove any user-generated content or discussions that are illegal, indecent, obscene, or offensive, or that contravene the website’s policies in any manner. The website will fully assist any law enforcement agencies or court orders that request or mandate the website to reveal the identity of individuals posting such materials.

Website Rights

If you send any communications or materials to the Site via electronic mail or any other means, including comments, data, questions, suggestions, or similar, all such communications will be regarded by the website as non-confidential. You relinquish any and all claims that any use of such material infringes upon any of your rights, including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other rights, including the right to approve how the website utilizes such material. Any material submitted to this Site may be modified, broadcast, altered, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or utilized by the website globally, in any medium, indefinitely.

Transmitted Material

Internet transmissions are never entirely private or secure. You acknowledge that any message or information you transmit to this Site may be read or intercepted by others unless there is a specific notice indicating that a particular message (for instance, credit card information) is encrypted (sent in code). Sending a message to the website does not impose any special responsibility on the website towards you. The copyright for the contents of this website is owned by the website. Therefore, the website reserves all rights. Copying part or all of the contents of this website without the permission of the website is prohibited, except to the extent that such copying or printing is necessary for utilizing the paid services offered.

Availability

The products and services showcased on the Site may not be available for purchase in your specific country or locality. The mention of such products and services on the Site does not imply or guarantee that these products or services will be accessible at any time in your particular geographical area. You should consult with your local authorized representative of the website regarding the availability of specific products and services in your region.

Refund Policy

Our refund policy has been established to clarify the circumstances under which TPD will issue a refund, the process for requesting a refund, and TPD's responsibilities in situations that lead to such a claim. By registering for any of our services, you are affirming that you accept and agree to all the terms and conditions detailed in the refund policy.

Filing a Complaint

At TPD, we approach every project with the end product in mind. We will provide you with a demo website. It is essential that you thoroughly review all the features of the website. Once we receive your approval, we will commence the work. After the work has begun, any amendments you require, if feasible from our side, will incur additional charges. We will make every effort to achieve a solution that is mutually acceptable in the event of any dissatisfaction regarding our services. A refund should only be considered as per our policy when circumstances are entirely unmanageable. Our ultimate goal is to arrive at a solution that is agreeable to both parties. However, if you remain unsatisfied and contemplate filing a refund claim, we kindly request that you take a few days to contact us at sales@aerotiq.com for a final discussion before proceeding with the refund request. A refund claim should only be submitted if we are unable to reach a consensus after our discussions.

Refund Eligibility

At Aerotiq, we value every project and ensure that each one is managed with the highest level of care and professionalism. Our goal is to deliver results that align with the terms and conditions outlined in the proposal. However, if a client is dissatisfied with the results and opts for the dispute resolution process, we will consider refund requests according to the following program, which clearly details our services and refund policy for each service: Website Web / Graphic Design Delivery Time

Full Refund: A full refund is applicable in cases where the project has not commenced or if the initial design style has not received approval. The full refund policy will take effect upon receipt of the upfront payment and will require 180 days to process the refund.

Partial Refund: A partial refund may be issued if there is a failure to deliver in accordance with our delivery policy after the initial design style has been approved. The partial refund will be proportional to the work completed.

No Refunds: No refunds will be granted if the project has been finalized and uploaded to the server.

Web Programming Full Refund: A full refund is available if the project has not been initiated. Each web programming project is governed by an agreement. However, in the absence of an agreement and a clear discussion regarding the refund policy, the following delivery policy will apply. A partial refund may be issued at the discretion of the service provider if we fail to complete the project in accordance with the delivery policy and the contract agreement. The refund amount will be determined by TPD, considering the proportion of the project that has been completed versus the proportion that remains to be completed, as per the predefined scope of the project.

Applicability of the Delivery Policy

NOTE: The delivery commitment of Aerotiq is contingent upon the following: A project shall not be considered void unless the agreed payments are received in full. The refund policy does not apply if the necessary information for the successful execution of the project is not provided to us in a timely manner. Should there be any delays or failures in the project's completion due to inadequate communication from the client, such issues cannot be attributed to Aerotiq. If the information supplied by the client is incomplete and/or if comprehensive information regarding the project is not provided at the project's commencement, Aerotiq shall not be held accountable for adhering to its delivery or refund obligations. There is no provision for compensation for delivery delays under any circumstances, unless there is a signed agreement that includes a penalty clause for such delays.

Processing of Refunds

Partial refunds will be processed and dispatched within 180 business days from the cancellation date, utilizing the payment method agreed upon at the project's outset, i.e., refund by check or refund by credit card. Full refunds will be processed and sent within 50 business days from the cancellation date, using the payment method agreed upon at the project's initiation, i.e., refund by cheque only.

Changes

Aerotiq reserves the right to amend this policy at any time, without prior notice, at its sole discretion. Therefore, you are encouraged to review this policy periodically. Your continued use of the Travel4softech website following any such amendments signifies your acceptance of the revised terms.

Terms and Conditions of Use

The website reserves the right to add, modify, or remove any portion of these Terms and Conditions of Use at any time, without prior notice. Any modifications to these Terms and Conditions of Use or any terms displayed on this Site will take effect immediately upon posting. By continuing to utilize this Site after any modifications are made, you signify your acceptance of those changes. The website may also add, modify, discontinue, remove, or suspend any other Content available on this Site, including features and specifications of products described or illustrated on the Site, either temporarily or permanently, at any time, without notice and without liability. The website retains the right to take all necessary measures to ensure the security, safety, and integrity of its systems, as well as the interests of its clients, are adequately protected. In this regard, the website may implement various measures to verify and confirm the authenticity, enforceability, and validity of orders placed by you. Should the website, at its sole discretion, determine that the aforementioned orders are not or do not reasonably appear to be authentic, enforceable, or valid, it may cancel those orders at any time up to 4 hours prior to the scheduled departure time of the relevant flight or 4 hours before the anticipated date of visit to any property booked through the website.

Provision of Purchased Services:

We will provide the services to you in accordance with this terms and conditions agreement and the relevant order forms, (b) utilize commercially reasonable efforts to ensure the online services are accessible 24 hours a day, 7 days a week, except for: (i) scheduled downtime (for which we will provide prior electronic notice), and (ii) any unavailability resulting from factors beyond our reasonable control, including, but not limited to, acts of God, government actions, floods, fires, earthquakes, civil disturbances, acts of terrorism, strikes or other labor issues (excluding those involving our employees), failures or delays from internet service providers, third-party applications, or denial of service attacks. We will be accountable for the performance of our personnel (which includes our employees and contractors) and their adherence to our obligations under this agreement, unless otherwise stated herein.

Acceptable Use:

You and your users are required to utilize the services solely for your internal business objectives. You must not permit any unauthorized individual to access or utilize the service. You shall not (a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, timeshare, or otherwise commercially exploit or make the service available to any third party, except as explicitly allowed by this agreement; (b) copy, modify, or distribute any part of the service; (c) employ the service to process data on behalf of any third party; or (d) use the service in any illegal manner or in any way that disrupts or interferes with the integrity or performance of the service and its components.

Technical Assistance:

We will offer relevant standard technical assistance for the services to you without any extra cost. The assistance is available via E-mail and telephone. Kindly allow us 24 to 48 working hours to respond. Support hours are from 10:30 AM to 07:00 PM IST, Monday through Friday. Government holidays are applicable.

Subscription Terms:

We provide a complimentary trial prior to purchase to allow for comprehensive testing of the product. Any updates are not guaranteed from our end. It is essential that you thoroughly evaluate the product before making a purchase. No refunds will be issued under any circumstances (either partial or full).

Subscription Term Renewal:

To renew your subscription for an additional term, payment must be made in advance before the conclusion of the current term. A grace period of 7 days will be permitted (following the effective end date of your current term) before we suspend your account due to non-payment of renewal fees. Your account will remain suspended for 30 days during which you can pay the renewal fees in full and reactivate your subscription. If the renewal fees are not paid within 30 days after the effective end date of your current term, the company reserves the right to terminate your subscription account. We will provide you with at least 7 days’ notice prior to such termination. No refunds will be issued under any circumstances.

Reservation of Rights:

Except for the subscription granted herein, this agreement does not confer any rights, title, or interest in the Aerotiq platform or its associated support. You are prohibited from: (i) modifying, translating, or creating derivative works based on the Aerotiq platform; (ii) establishing any link to the Aerotiq platform or framing or mirroring any content available from the Aerotiq platform; (iii) reverse engineering, decompiling, disassembling, or otherwise attempting to uncover the source code or underlying concepts or algorithms of the Aerotiq platform; (iv) or accessing the Aerotiq platform for the purpose of (a) developing a competing product or service, or (b) replicating any ideas, features, functions, or graphics of the Aerotiq platform.

Ownership & Collection of Your Data:

You bear the responsibility for the accuracy, quality, and legality of your data, as well as the methods by which you obtained it. Aerotiq shall not be liable for any loss or disclosure of your data (or any related damages) that arises from your or your users' failure to properly secure their user identification and passwords or otherwise.

Your Data Portability and Deletion:

Upon your request made within 30 days following the effective date of termination or expiration of this agreement, we will provide your data for export or download in Excel (XLS) format. After this 30-day period, we will have no obligation to retain or supply any of your data, and we will subsequently delete or destroy all copies of your data in our systems or otherwise in our possession or control, unless legally prohibited. Should you wish for your data to be entirely and permanently deleted immediately after termination, please contact our support team via email at info@aerotiq.com.

Contacting us regarding our refund policy

If you have any questions or suggestions concerning our refund policies, please do not hesitate to email us at sales@aerotiq.com.

General Provisions

You may travel to specific destinations that carry higher risks than others, fully at your own expense and risk regarding costs and consequences. The website advises you to consult your local authorities and assess any travel prohibitions, warnings, announcements, and advisories they may issue prior to booking travel to certain international locations. By offering travel for sale to specific international destinations, the website does not guarantee or endorse that travel to such locations is advisable or free from risk. The website disclaims any liability for damages, losses, or delays that may arise from improper documentation for entry, exit, duration of stay, or from traveling to such destinations. The website retains the exclusive right, at its sole discretion, to modify, limit, or discontinue the Site or any material posted herein in any manner. The website is not obligated to consider the needs of any User in this regard. The website reserves the right to deny any user access to this Site or any part thereof at its sole discretion without prior notice. No waiver by the website of any provision of these Terms and Conditions shall be binding unless it is documented in writing and signed by an authorized representative. Should any dispute arise between you and the website during your use of the Site or thereafter, related to or arising from your use or attempted use of this Site, the dispute shall be submitted to arbitration. The arbitration shall take place in Haryana. The proceedings shall be conducted in the English language. The arbitration process shall be governed and interpreted in accordance with the Arbitration and Conciliation Act, 1996, along with any modifications in effect at that time. These terms and conditions are governed by and shall be interpreted in accordance with the laws of the Republic of India, and any disputes shall be exclusively subject to the jurisdiction of the appropriate Courts located in Haryana, India.

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